Privacy Policy
1. Information We Collect
We collect different types of information when you visit our website or interact with our services, including:
Personal Information: This includes your name, contact information (email, phone number), address, date of birth, and any other information you provide when you request a quote, book a test drive, or inquire about our vehicles.
Usage Information: We collect information about how you interact with our website, such as IP addresses, device information, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
To process and complete your vehicle purchases, service bookings, and other transactions.
To communicate with you about your inquiries, requests, and orders (e.g., confirming appointments, providing quotes).
To provide customer support and assist with any issues or questions.
To personalize your experience on our website and offer tailored content, such as promotions or recommendations.
To send marketing communications, including special offers, promotions, and newsletters, if you have opted-in to receive them.
To improve our website, services, and business operations.
3. Data Security
At Erata Motors, we take the security of your personal information seriously. We implement a range of security measures, including:
Encryption: Sensitive information, such as credit card details, is transmitted through secure SSL (Secure Socket Layer) encryption.
Firewalls & Access Control: We use firewalls and secure access controls to prevent unauthorized access to our systems and data.
Data Retention: We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
Despite these precautions, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
4. Sharing Your Information
At Erata Motors, we take the security of your personal information seriously. We implement a range of security measures, including:
Encryption: Sensitive information, such as credit card details, is transmitted through secure SSL (Secure Socket Layer) encryption.
Firewalls & Access Control: We use firewalls and secure access controls to prevent unauthorized access to our systems and data.
Data Retention: We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
Despite these precautions, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have several rights regarding your personal information:
Access and Update: You can request access to your personal information, and you can update or correct your details by contacting us.
Opt-out of Marketing: You can opt-out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
Data Deletion: You can request that we delete your personal information, subject to any legal requirements or ongoing transactions.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete such data.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will include the effective date. By continuing to use our website after the changes, you agree to the updated terms.
9. Contact US
If you have any questions, concerns, or requests regarding your personal information or our Privacy Policy, please contact us:
Erata Motors
Opposite Body Talk Boutique,
1 Lagos Ave, Accra
0244445268
eratamotors.com